You can rely on our knowledge and experience of supporting local Sunshine Coast businesses for over 30 years to guide you in making an informed decision to ensure you have a business telephone system tailored to your unique business needs, whether you are considering a complete unified communications system,Ai??cloud servicesAi??or require minor adjustments to your current communications infrastructure.
IC Solutions is a professional communications company that provides business communications solutions supported by dependable service delivery.
Established in 1981, ICS is the partner of choice for leading Sunshine Coast businesses, providing ‘whole of business’ solutions, from cabling to the supply, installation and maintenance of high-end PaBX telephone systems and handsets, IP Telephony, cloud/hosted services, wired and wirelessAi??Data Networks and business mobiles, smartphones, tablets and accessories.
We do the Lot! We are your one stop shop for business communications.
ICS is your business link to Telstra
As a fully accredited Telstra Solutions & Services Partner, with a Business Communications Centre and workshop located in Maroochydore, we offer and support Telstra business phone systems, data, mobile and broadband Internet services to local and national businesses through the Telstra partner network.
ICS will act as your Telstra liaison agent to organize connections and coordinate carrier issues for installation and maintenance services of your business phone system, Telstra Business Broadband, and Mobile services, saving you time and enabling you to focus on your business.We invite you to use the skills of our Telstra Accredited Solutions Specialists to ensure you get the best communications services and pricing with no hidden costs.
ICSolutions are accredited for Qld Government ICT supply and maintenance and are listed on the ICN suppliers list.
ICSolutions are a preferred supplier to the resort industry. The ICS team is experienced and our work is guaranteed, just ask the managers of over 20,000 rooms we currently attend.
We will maintain your system in top working order to minimize disruption to you and your guests ICSolutions offer 24/7 x 365 emergency fault repair for Sunshine CoastAi?? and National resort management when you experience problems with your phones, Fax, Eftpos, Night Service, Secure Entry, Wi-Fi, messaging, or have in-room issues with Video-on-Demand or Internet (wired or wireless).
Being prepared with a 24/7 Priority Service Agreement in place, you are guaranteed a response time withinAi??4 hours for urgent onsite repairs and withinAi??8 hours for non-urgent repairs.
We supply, install, connect, cable, manage, maintain and service traditional PaBX telephone systems, IP Telephony, Mobiles and Connections in resorts locally from Brisbane to Hervey Bay, and nationally through our Telstra Dealer Network.
- ICS supports the University of the Sunshine Coast by annually sponsoring the 3rd year ICT prize for Excellence
- We support fundraising for the AGL Helicopter Rescue Service
- We support the Annual Charity Swim
- We support the Kawana Waters State College Structured Learning Program
- We Donated a phone system to the Mooloolaba Family Challenge Clinic and 3 other local charity organisations.
- We support fundraising for Sunshine Coast Junior Rugby League
- We maintain an active recycling program in the office
- We have implemented a replacement program for petrol fleet vehicles to more fuel efficient diesel vehicles
At ICSolutions our record of service excellence has been recognised by our partners and clients. Here some of our most memorable awards:
|2003||Telstra State Dealer of the Year|
|2003/4||Telstra Dealer of the Quarter|
|2004||Samsung Super Partner Award|
|2005/6||Regional Dealer of the Year – Telstra Business Systems Pty Ltd|
|2006/7||Regional Dealer of the Year – Telstra Business Systems Pty Ltd|
|2008||Regional Dealer of the Year – Telstra Business Systems Pty Ltd|
|2009||Telstra Business Voice Accreditation|
|2010||Telstra Business Voice Mobiles, Data Accreditation|