Business Phone Systems, WiFi, Data Networks, nbn advisors, Mobile Phones, cabling.
We do the Lot!
We are your one stop shop for business and commercial communications
As an accredited nbn adviser, we can assist you to transition your current telephone system to your new connection
You can rely on our knowledge and experience of supporting local Sunshine Coast businesses, for over 30 years, to guide you in making an informed decision to ensure you have a business telephone system tailored to your unique business needs, whether you are considering a complete unified communications system or require minor adjustments to your current phone system
Established in 1981, ICS is the partner of choice for leading Sunshine Coast businesses, providing ‘whole of business’ solutions, from cabling to the supply, installation and maintenance of high-end PaBX telephone systems and handsets, IP Telephony, cloud/hosted services, wired and wireless Data Networks, WiFi and business mobiles, smartphones, tablets and accessories.
ICSolutions is a professional communications company providing business communications solutions supported by dependable service delivery.
ICS is your business link to Telstra
As a fully accredited Telstra Solutions & Services Partner, with a Business Communications Centre and workshop located in Maroochydore, we sell and support Telstra business phone systems, data, mobile and broadband Internet services to local and national businesses through the Telstra partner network.
ICS will act as your Telstra liaison agent to organize connections and coordinate carrier issues for installation and maintenance services of your business phone system, Telstra Business Broadband, and Mobile services, saving you time and enabling you to focus on your business.We invite you to use the skills of our Telstra Accredited Solutions Specialists to ensure you get the best communications services and pricing with no hidden costs.
ICSolutions are accredited for Qld Government ICT supply and maintenance and are listed on the ICN suppliers list.
ICSolutions are a preferred supplier to the resort industry. The ICS team is experienced and our work is guaranteed, just ask the managers of over 20,000 rooms we currently attend.
We will maintain your system in top working order to minimize disruption to you and your guests ICSolutions offer 24/7 x 365 emergency fault repair for Sunshine Coast and National resort management when you experience problems with your phones, Fax, Eftpos, Night Service, Secure Entry, WiFi, messaging, or have in-room issues with Video-on-Demand or Internet (wired or wireless).
Being prepared with a 24/7 Priority Service Agreement in place, you are guaranteed a response time within 24 hours for urgent onsite repairs and within 8 hours for non-urgent repairs.
We supply, install, connect, cable, manage, maintain and service traditional PaBX telephone systems, IP Telephony, Mobiles and Connections in resorts locally from Brisbane to Hervey Bay, and nationally through our Telstra Dealer Network.
- ICS supported the University of the Sunshine Coast by annually sponsoring the 3rd year ICT prize for Excellence
- We support fundraising for the AGL Helicopter Rescue Service
- We support the Annual Charity Swim
- We support the Kawana Waters State College Structured Learning Program
- We Donated a phone system to the Mooloolaba Family Challenge Clinic and 3 other local charity organisations.
- We support fundraising for Sunshine Coast Junior Rugby League
- We maintain an active recycling program in the office
- We have implemented a replacement program for petrol fleet vehicles to more fuel efficient diesel vehicles
At ICSolutions our record of service excellence has been recognised by our partners and clients. Here some of our most memorable awards:
|2003||Telstra State Dealer of the Year|
|2003/4||Telstra Dealer of the Quarter|
|2004||Samsung Super Partner Award|
|Regional Dealer of the Year – Telstra Business Systems Pty Ltd|
|2006/7||Regional Dealer of the Year – Telstra Business Systems Pty Ltd|
|2008||Regional Dealer of the Year – Telstra Business Systems Pty Ltd|
|2009||Telstra Business Voice Accreditation|
|2010||Telstra Business Voice Mobiles, Data Accreditation|
Carvosso & Winship Buderim
IC Solutions has provided our telephone systems for many years. We recently moved our offices and IC Solutions again attended to all of our communication needs. We certainly found their tag-line, service is our strength to, again, be true. An IC Solutions technician installed all the data cabling and communication systems in our new office and supplied our new phone system. On the day of our move, IC Solutions co-ordinated the telephone number and internet number transfers with Telstra. They worked seamlessly with the Telstra technician and our IT consultant to ensure that there was minimal interruption to our business on the day of the move. Integrated Communication Solutions is a valued business partner of this firm.
Gary Hopkins Carvosso & Winship Buderim
Simple & helpful relocation
We recently relocated our tourism company and awarded the data cabling and phone system contract to Kerry and his team at IC Solutions. Our initial decision to do so was based on price, specification and a feeling that this was the right team to help us. By circumstance, our move was done in two stages and the IC Solutions team made this simple for us. Nothing was a problem and they were always available at little notice. As our business continues to grow and our requirements change, IC Solutions are very helpful with problem solving solutions and forthcoming with constructive advice. Just as importantly, our move was completed within the budget figure set at the start and without unforeseen costs incurred. I would personally recommend anyone undertaking a project like this to talk to Kerry and his team first.
Gillian Walters Sunshine Coast Destination Ltd
Highest level of customer service
We have been using the team at IC Solutions for all of our mobile phone and landline requirements for over 5 years. During this time we have received the highest level of customer service and advice and we have no hesitations whatsoever in recommending this company. Their positive and helpful approach means that we can run an efficient workplace as any problems are dealt with immediately and their staff are always available to us to troubleshoot problems, renew contracts and upgrade our systems with the least hassle or downtime. We can comfortably say what a fantastic team to have on board to benefit our workplace!
Brittany Collins Decorate by Design
Honest, hardworking & organised
ICS and Suncoast Cabs have enjoyed a business relationship for the past 5 years and we have always found I C Solutions to be a very honest, hardworking and organised organisation to deal with. When we were trying to attain the best type of phone system to cover our demanding needs, ICS were able to construct a reliable and robust system. They are always looking at account managing our fixed services, data networks and mobiles, without us having to worry about it, leaving us to get on with our daily business. I highly recommend if you are after a genuine team to help design and execute the best solution for your fixed, mobile and data needs, then you engage ICS to carry this out.
John Lobwein Suncoast Cabs
Friendly, helpful & knowledgeable
Please tell the gentleman that came out last Friday that it was possibly the best service I have received in a few years from any trade type company. He was very friendly, helpful and knew his ***t. All in all I am very happy and will only be using your company from here on in.
Tony McMahon Commfix
Tailored to suit our company
ICS was able to provide a communications package that suited us now and has plenty of room for expansion. They did all this AND reduced our call costs for our office and mobiles. Their ongoing support and speedy response to requests is another reason we are staying with them.
Mathew Macer NLT Australia Pty Ltd
The service to date for us has been better than we have experienced in probably 15 years.
Gordon Downing Downing Taxation & Business Services
Thank you IC Solutions
Just a quick thank you to you, Brendan & your team for the seamless transition to the new phone system today. It was painless & very well handled and I wanted to pass on my thanks.
Tim Johnson Sunshine Beach SLSC
Prompt & Reliable
IC Solutions installed a Mitel phone system in our business around 12 months ago. It was the first such system they installed. The combination of IC Solutions and Mitel were selected after conducting an exhaustive analysis of all available combinations of supplier/installers and system options. We chose IC Solutions because of their confidence with the product they recommended for our needs, their undertaking and commitment to make it work for us and their training and ongoing support solution. We are happy to say they have met or exceeded our expectations on all counts. The system covers multiple remote locations, integrates with our computer systems and performs reliably. The ICS team members are competent, capable, responsive, obliging and communicative. We confidently recommend IC Solutions to organisations requiring reliable, state of the art telecommunications systems and a prompt and reliable support network. Thank you Bill and team.
Tony Brown Supertrac<< PrevNext >>