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(07) 5451 8888
Service is our Strength

About

About ICSolutions

You can rely on our knowledge and experience of supporting local Sunshine Coast businesses for over 30 years to guide you in making an informed decision to ensure you have a business telephone system tailored to your unique business needs, whether you are considering a complete unified communications system, cloud services or require minor adjustments to your current communications infrastructure.

IC Solutions is a professional communications company that provides business communications solutions supported by dependable service delivery.

Established in 1981, ICS is the partner of choice for leading Sunshine Coast businesses, providing ‘whole of business’ solutions, from cabling to the supply, installation and maintenance of high-end PaBX telephone systems and handsets, IP Telephony, cloud/hosted services, wired and wireless Data Networks and business mobiles, smartphones, tablets and accessories.

We do the Lot! We are your one stop shop for business communications.

ICS is your business link to Telstra

As a fully accredited Telstra Solutions & Services Partner, with a Business Communications Centre and workshop located in Maroochydore, we offer and support Telstra business phone systems, data, mobile and broadband Internet services to local and national businesses through the Telstra partner network.

ICS will act as your Telstra liaison agent to organize connections and coordinate carrier issues for installation and maintenance services of your business phone system, Telstra Business Broadband, and Mobile services, saving you time and enabling you to focus on your business.We invite you to use the skills of our Telstra Accredited Solutions Specialists to ensure you get the best communications services and pricing with no hidden costs.

GITC Accredited

ICSolutions are accredited for Qld Government ICT supply and maintenance and are listed on the ICN suppliers list.

    

Preferred Supplier

ICSolutions are a preferred supplier to the resort industry. The ICS team is experienced and our work is guaranteed, just ask the managers of over 20,000 rooms we currently attend.

We will maintain your system in top working order to minimize disruption to you and your guests ICSolutions offer 24/7 x 365 emergency fault repair for Sunshine Coast  and National resort management when you experience problems with your phones, Fax, Eftpos, Night Service, Secure Entry, Wi-Fi, messaging, or have in-room issues with Video-on-Demand or Internet (wired or wireless).

Being prepared with a 24/7 Priority Service Agreement in place, you are guaranteed a response time within 4 hours for urgent onsite repairs and within 8 hours for non-urgent repairs.

We supply, install, connect, cable, manage, maintain and service traditional PaBX telephone systems, IP Telephony, Mobiles and Connections in resorts locally from Brisbane to Hervey Bay, and nationally through our Telstra Dealer Network.

Social Responsibility

  • ICS supports the University of the Sunshine Coast by annually sponsoring the 3rd year ICT prize for Excellence
  • We support fundraising for the AGL Helicopter Rescue Service
  • We support the Annual Charity Swim
  • We support the Kawana Waters State College Structured Learning Program
  • We Donated a phone system to the Mooloolaba Family Challenge Clinic and 3 other local charity organisations.
  • We support fundraising for Sunshine Coast Junior Rugby League

Green Initiatives

  • We maintain an active recycling program in the office
  • We have implemented a replacement program for petrol fleet vehicles to more fuel efficient diesel vehicles

Awards

At ICSolutions our record of service excellence has been recognised by our partners and clients. Here some of our most memorable awards:

2003 Telstra State Dealer of the Year
2003/4 Telstra Dealer of the Quarter
2004 Samsung Super Partner Award
2005/6 Regional Dealer of the Year – Telstra Business Systems Pty Ltd
2006/7 Regional Dealer of the Year – Telstra Business Systems Pty Ltd
2008 Regional Dealer of the Year – Telstra Business Systems Pty Ltd
2009 Telstra Business Voice Accreditation
2010 Telstra Business Voice Mobiles, Data Accreditation
  • Testimonials

    IC Solutions has provided our telephone systems for many years.  We recently moved our offices and IC Solutions again attended ...

    Gary Hopkins – Carvosso & Winship Buderim

    We recently relocated our tourism company and awarded the data cabling and phone system contract to Kerry and his team ...

    Gillian Walters – Sunshine Coast Destination Ltd

    We have been using the team at IC Solutions for all of our mobile ...

    Brittany Collins – Decorate by Design

    ICS and Suncoast Cabs have enjoyed a business relationship for the past 5 ...

    John Lobwein – Suncoast Cabs

    Please tell the gentleman that came out last Friday that it was possibly the best service ...

    Tony McMahon – Commfix

    ICS was able to provide a communications package that suited us ...

    Mathew Macer – NLT Australia Pty Ltd

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