Who We Are

Established in 1981, ICSolutions are the leading Sunshine Coast business communication experts, providing whole of business solutions, from cabling to the supply, installation, maintenance and onsite repair of PaBX telephone systems, wired and wireless data networks and business mobiles.
Our award-winning team of experts at ICS has been installing and maintaining the right communication solutions for Sunshine Coast business for over 30 years.
We are your single contact point for all business and commercial voice and data communication issues whether you are looking for an affordable entry-level telephone system, cloud services or a sophisticated multi-site IP-telephony solution.
Our Telstra accredited Solutions Specialists will take the time to understand your business and tailor a solution that provides you with powerful, reliable, and user friendly tools that will simplify administration and improve communication outcomes for you, your staff, vendors and customers.
The team at ICSolutions has a wealth of knowledge and over 30 years of experience in implementing solutions from our selected partners, working with best of breed technologies and products from manufacturers with a proven history and future-proofed road-maps.
All our solution designs are specific to your business requirements and deliver immediate benefits.
Our technical engineers are vendor-trained and certified and our work is guaranteed.
Our Services include:
- Free Consultation & Bill analysis
- Pre and post-sales support and training
- 24 x 7 x 365 Emergency Technical support
- Corporate plan management for fixed-line and mobile services to ensure a cost effective communications spend
- New premise cabling
- MACs (moves, additions, changes)
- Phone and data points
- Office relocations and upgrades to existing sites
- Installation, service and maintenance for traditional PABX telephone systems, ICT and IP Telephony
- Design, installation, service and maintenance of wired data networks
- Wi-Fi setup
- Site Surveys and Annual Audits
- Installation/decommission of infrastructure
- Telstra Services and Solutions
- Network management to optimize your business communication systems
- Expert roll-out that ensures your communication project is delivered on task, on time and on budget
Testimonials
Carvosso & Winship Buderim
IC Solutions has provided our telephone systems for many years. We recently moved our offices and IC Solutions again attended to all of our communication needs. We certainly found their tag-line, service is our strength to, again, be true. An IC Solutions technician installed all the data cabling and communication systems in our new office and supplied our new phone system. On the day of our move, IC Solutions co-ordinated the telephone number and internet number transfers with Telstra. They worked seamlessly with the Telstra technician and our IT consultant to ensure that there was minimal interruption to our business on the day of the move. Integrated Communication Solutions is a valued business partner of this firm.
Gary Hopkins Carvosso & Winship Buderim
Simple & helpful relocation
We recently relocated our tourism company and awarded the data cabling and phone system contract to Kerry and his team at IC Solutions. Our initial decision to do so was based on price, specification and a feeling that this was the right team to help us. By circumstance, our move was done in two stages and the IC Solutions team made this simple for us. Nothing was a problem and they were always available at little notice. As our business continues to grow and our requirements change, IC Solutions are very helpful with problem solving solutions and forthcoming with constructive advice. Just as importantly, our move was completed within the budget figure set at the start and without unforeseen costs incurred. I would personally recommend anyone undertaking a project like this to talk to Kerry and his team first.
Gillian Walters Sunshine Coast Destination Ltd
Highest level of customer service
We have been using the team at IC Solutions for all of our mobile phone and landline requirements for over 5 years. During this time we have received the highest level of customer service and advice and we have no hesitations whatsoever in recommending this company. Their positive and helpful approach means that we can run an efficient workplace as any problems are dealt with immediately and their staff are always available to us to troubleshoot problems, renew contracts and upgrade our systems with the least hassle or downtime. We can comfortably say what a fantastic team to have on board to benefit our workplace!
Brittany Collins Decorate by Design
Honest, hardworking & organised
ICS and Suncoast Cabs have enjoyed a business relationship for the past 5 years and we have always found I C Solutions to be a very honest, hardworking and organised organisation to deal with. When we were trying to attain the best type of phone system to cover our demanding needs, ICS were able to construct a reliable and robust system. They are always looking at account managing our fixed services, data networks and mobiles, without us having to worry about it, leaving us to get on with our daily business. I highly recommend if you are after a genuine team to help design and execute the best solution for your fixed, mobile and data needs, then you engage ICS to carry this out.
John Lobwein Suncoast Cabs
Friendly, helpful & knowledgeable
Please tell the gentleman that came out last Friday that it was possibly the best service I have received in a few years from any trade type company. He was very friendly, helpful and knew his ***t. All in all I am very happy and will only be using your company from here on in.
Tony McMahon Commfix
Tailored to suit our company
ICS was able to provide a communications package that suited us now and has plenty of room for expansion. They did all this AND reduced our call costs for our office and mobiles. Their ongoing support and speedy response to requests is another reason we are staying with them.
Mathew Macer NLT Australia Pty Ltd
Best Service
The service to date for us has been better than we have experienced in probably 15 years.
Gordon Downing Downing Taxation & Business Services
Thank you IC Solutions
Just a quick thank you to you, Brendan & your team for the seamless transition to the new phone system today. It was painless & very well handled and I wanted to pass on my thanks.
Tim Johnson Sunshine Beach SLSC
Prompt & Reliable
IC Solutions installed a Mitel phone system in our business around 12 months ago. It was the first such system they installed. The combination of IC Solutions and Mitel were selected after conducting an exhaustive analysis of all available combinations of supplier/installers and system options. We chose IC Solutions because of their confidence with the product they recommended for our needs, their undertaking and commitment to make it work for us and their training and ongoing support solution. We are happy to say they have met or exceeded our expectations on all counts. The system covers multiple remote locations, integrates with our computer systems and performs reliably. The ICS team members are competent, capable, responsive, obliging and communicative. We confidently recommend IC Solutions to organisations requiring reliable, state of the art telecommunications systems and a prompt and reliable support network. Thank you Bill and team.
Tony Brown Supertrac
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