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Service is our Strength


Handsets that will take you into the future
When you run a business, you can’t afford to be missing out on business. An advanced telephony solution can provide you with a fully-featured phone system configured to meet your present and future needs. And in an effort to bring you the best, we’ve aligned ourselves with some of the finest telephone system manufacturers in the world.

View our extensive range of phone system brands:


With Samsung it is easy to set up mobile and VoIP home-working giving your business more flexibility while still controlling costs. Samsung also offers an effective, affordable solution that can grow with your business to improve collaboration between employees, internal departments, suppliers and even customers.

The Samsung OfficeServ range integrates the latest developments in Internet Protocol (IP) technology with the intelligence and stability of traditional telecommunications technology. The modular design of the OfficeServ range means that there is a suitable converged communications solution for any sized business – from small single site businesses to large multi-site enterprises.


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For some businesses, there’s no better sign of success than rapid growth. Changes in customer service also mean you may have lots of staff on the road, in offices across the country or even across the world. A phone system that can cost-effectively grow and move with your company is a must. Mitel has all this plus more. Working with an IP network, this system allows your employees to integrate all internal and external communications into the one easy-to-use platform. Anywhere in the world where there’s internet access you can have staff connected. What’s more, your customer service is increased as you are always contactable on the one number. If you are away from your desk, the system will automatically reroute the call to your mobile, ensuring a seamless connection.

Imagine being able to go to the one mailbox to retrieve all your faxes, emails and voicemails. Besides being more convenient and cost-effective, it means greater productivity in and out of the office environment. You also have the ability to utilise rich-media conferencing that combines voice, data and video – all from your laptop. You can keep track of key staff – whether they are in the office, on the road, on sick or annual leave – with just the click of a button.


Simplify business processes that depend on human interaction. Cisco Unified Communications solutions help close the productivity gap created by globalisation. By using the intelligence of the network for context and collaboration, your organisation can move with greater speed and agility. Employees, business partners, and customers can connect in real time and conduct business across multiple work spaces.

Cisco provides a rich portfolio of voice, video, and IP communications solutions designed to facilitate efficient and effective interaction, while providing the foundation for a collaborative workforce. Extend consistent communications services to employees, whether they work at the main campus, at branch offices, or remotely. With our comprehensive portfolio of industry leading telephone handset solutions, Cisco has a phone for organisations of all sizes, from the start-up small business to the largest of enterprises.


The key to any successful business in today’s highly competitive environment is customer service. People expect to be served first time, every time. But how can you make sure your staff are always readily contactable, to both you and your clients, but still maintain the total freedom of movement needed to do their job? That’s where Aastra can help. They offer cordless handsets that are ideal for large premises A?ai??i??ai??? such as car dealerships, manufacturers and warehouses A?ai??i??ai??? that help ensure your staff do not miss any important calls or business.

Aastra offers you total freedom of movement, without being out of reach of your customers. You can carry your extension in your pocket whilst still retaining feature functionality of your phone system, for example, voicemail, call forwarding and system management software. Your business can also save money on the number of return calls that your staff will have to make, as well as reduced call charges, as there’s no need to rely on mobile phones while on site.

Security for your system

As a rule, business communication tools need to be protected from potential security breaches, and your new Private Automated Branch Exchange (PABX) system and voicemail solutions are no exception. Contact us today to organise a site inspection so we can design a specific phone system for your individual business needs.

  • Testimonials

    Carvosso & Winship Buderim

    IC Solutions has provided our telephone systems for many years. We recently moved our offices and IC Solutions again attended to all of our communication needs. We certainly found their tag-line, service is our strength to, again, be true. An IC Solutions technician installed all the data cabling and communication systems in our new office and supplied our new phone system. On the day of our move, IC Solutions co-ordinated the telephone number and internet number transfers with Telstra.  They worked seamlessly with the Telstra technician and our IT consultant to ensure that there was minimal interruption to our business on the day of the move. Integrated Communication Solutions is a valued business partner of this firm.

    Gary Hopkins Carvosso & Winship Buderim

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