Please tell the gentleman that came out last Friday that it was possibly the best service I have received in a few years from any trade type company. He was very friendly, helpful and knew his ***t. All in all I am very happy and will only be using your company from here on in.
We have been using the team at IC Solutions for all of our mobile phone and landlineÂ requirements for over 5 years. During this time we have received the highest level ofÂ customer service and advice and we have no hesitations whatsoever in recommendingÂ this company. Their positive and helpful approach means that we can run an efficient workplace as anyÂ problems are dealt with immediately and their staff are always available to us toÂ troubleshoot problems, renew contracts and upgrade our systems with the least hassleÂ or downtime. We can comfortably say what a fantastic team to have on board to benefit ourÂ workplace!
Decorate by Design
IC Solutions has provided our telephone systems for many years.Â We recently moved our offices and IC Solutions again attended to all of our communication needs.Â We certainly found their tag-line â€œservice is our strengthâ€ to, again, be true.Â An IC Solutionsâ€™ technician installed all the data cabling and communication systems in our new office and supplied our new phone system.Â On the day of our move, IC Solutions co-ordinated the telephone number and internet number transfers with Telstra.Â They worked seamlessly with the Telstra technician and our IT consultant to ensure that there was minimal interruption to our business on the day of the move.Â Integrated Communication Solutions is a valued business partner of this firm.
Carvosso & Winship Buderim
We recently relocated our tourism company and awarded the data cabling and phone system contract to Kerry and his team at IC Solutions. Our initial decision to do so was based on price, specification and a feeling that this was the right team to help us. By circumstance, our move was done in two stages and the IC Solutions team made this simple for us. Nothing was a problem and they were always available at little notice. As our business continues to grow and our requirements change, IC Solutions are very helpful with problem solving solutions and forthcoming with constructive advice. Just as importantly, our move was completed within the budget figure set at the start and without unforeseen costs incurred. I would personally recommend anyone undertaking a project like this to talk to Kerry and his team first.
Sunshine Coast Destination Ltd
ICS and Suncoast Cabs have enjoyed a business relationship for the past 5 years and we have always found I C Solutions to be a very honest, hardworking and organised organisation to deal with. When we were trying to attain the best type of phone system to cover our demanding needs, ICS were able to construct a reliable and robust system. They are always looking at account managing our fixed services, data networks and mobiles, without us having to worry about it, leaving us to get on with our daily business. I highly recommend if you are after a genuine team to help design and execute the best solution for your fixed, mobile and data needs, then you engage ICS to carry this out.
The service to date for us has been better than we have experienced in probably 15 years.
Downing Taxation & Business Services
Just a quick thank you to you, Brendan & your team for the seamless transition to the new phone system today. It was painless & very well handled and I wanted to pass on my thanks.
Sunshine Beach SLSC
ICS was able to provide a communications package that suited us now and has plenty of room for expansion. They did all this AND reduced our call costs for our office and mobiles. Their ongoing support and speedy response to requests is another reason weâ€™re staying with them.
NLT Australia Pty Ltd
IC Solutions installed a Mitel phone system in our business around 12 months ago. It was the first such system they installed. The combination of IC Solutions and Mitel were selected after conducting an exhaustive analysis of all available combinations of supplier/installers and system options. We chose IC Solutions because of their confidence with the product they recommended for our needs, their undertaking and commitment to make it work for us and their training and ongoing support solution. We are happy to say they have met or exceeded our expectations on all counts. The system covers multiple remote locations, integrates with our computer systems and performs reliably. The ICS team members are competent, capable, responsive, obliging and communicative. We confidently recommend IC Solutions to organisations requiring reliable, state of the art telecommunications systems and a prompt and reliable support network. Thank you Bill and team.
Gordon Downing – Downing Taxation & Business Services