Get the best of both worlds
The days of two separately installed and maintained cabling networks in your office are now as outdated as Lava Lamps and purple flared trousers (although the separated cabling networks will not make a come back to make a fashion statement!) At ICSolutions, we install and recommend a fully integrated Cabling network that encompasses all your voice and data requirements (ie, telephone, fax and eftpos etc represent voice grade traffic, whilst computers, printers, routers, hubs, switches etc represent data based traffic).
A typical Patch Panel for 48 wall sockets includes the mate for the wall sockets (top of left picture), the telephone extensions (bottom of left picture), data switch/router/ADSL Modem (middle of left picture), a Krone style distribution frame (lower-middle of right picture) & a surge protected power rack (lower half of right picture).
This provides a very flexible installation, where multiple sockets located at each work station or desk are able to have their functionality easily changed by the Customer at will.
Each socket at the workstation is numbered, with a corresponding socket with matching numbering located back at the Patch Panel. The matching socket at the patch panel is then connected via coloured Patch Leads to computer hubs/switches, to an extension point of your telephone system or to any other service as required (we use different colours to quickly determine voice from data).
All cabling provided by ICSolutions is completed to full Australian Communications Authority regulations and is designed to comply with Category 5e standards to ensure your data network is fast and reliable.
Business grade reliability
Our IP Telephony solutions are delivered across the Telstra Next IP network, using Class of Service prioritisation and management of voice quality. This ensures that your entire team can count on business grade voice quality and reliability from their IP Telephony.
You can also simplify operation and management of your telephony systems when you switch to our IP Telephony.
The advantages include:
- intuitive, desktop-based control for users
- simple, real-time administration for system managers
- seamless flexibility for mobile and remote users
A single phone system for every location
By having your telephony services delivered as a network-based solution, you can avoid the cost of purchasing and installing a separate phone system for each of your business locations. Removing the need to manage CPE, capacity planning, licenses, integrators, vendor contracts, and separate voice and data operations can lead to significant ongoing savings. What's more, if your business has a dedicated Telstra Next IP network, integrating your telephony with your data network can help you to optimise that investment.
Migrate at your own pace
To help smooth your migration to Telstra IP Telephony, you can deploy your overall solution by one office or worksite at a time.
Carvosso & Winship Buderim
IC Solutions has provided our telephone systems for many years. We recently moved our offices and IC Solutions again attended to all of our communication needs. We certainly found their tag-line, service is our strength to, again, be true. An IC Solutions technician installed all the data cabling and communication systems in our new office and supplied our new phone system. On the day of our move, IC Solutions co-ordinated the telephone number and internet number transfers with Telstra. They worked seamlessly with the Telstra technician and our IT consultant to ensure that there was minimal interruption to our business on the day of the move. Integrated Communication Solutions is a valued business partner of this firm.
Gary Hopkins Carvosso & Winship Buderim
Simple & helpful relocation
We recently relocated our tourism company and awarded the data cabling and phone system contract to Kerry and his team at IC Solutions. Our initial decision to do so was based on price, specification and a feeling that this was the right team to help us. By circumstance, our move was done in two stages and the IC Solutions team made this simple for us. Nothing was a problem and they were always available at little notice. As our business continues to grow and our requirements change, IC Solutions are very helpful with problem solving solutions and forthcoming with constructive advice. Just as importantly, our move was completed within the budget figure set at the start and without unforeseen costs incurred. I would personally recommend anyone undertaking a project like this to talk to Kerry and his team first.
Gillian Walters Sunshine Coast Destination Ltd
Highest level of customer service
We have been using the team at IC Solutions for all of our mobile phone and landline requirements for over 5 years. During this time we have received the highest level of customer service and advice and we have no hesitations whatsoever in recommending this company. Their positive and helpful approach means that we can run an efficient workplace as any problems are dealt with immediately and their staff are always available to us to troubleshoot problems, renew contracts and upgrade our systems with the least hassle or downtime. We can comfortably say what a fantastic team to have on board to benefit our workplace!
Brittany Collins Decorate by Design
Honest, hardworking & organised
ICS and Suncoast Cabs have enjoyed a business relationship for the past 5 years and we have always found I C Solutions to be a very honest, hardworking and organised organisation to deal with. When we were trying to attain the best type of phone system to cover our demanding needs, ICS were able to construct a reliable and robust system. They are always looking at account managing our fixed services, data networks and mobiles, without us having to worry about it, leaving us to get on with our daily business. I highly recommend if you are after a genuine team to help design and execute the best solution for your fixed, mobile and data needs, then you engage ICS to carry this out.
John Lobwein Suncoast Cabs
Friendly, helpful & knowledgeable
Please tell the gentleman that came out last Friday that it was possibly the best service I have received in a few years from any trade type company. He was very friendly, helpful and knew his ***t. All in all I am very happy and will only be using your company from here on in.
Tony McMahon Commfix
Tailored to suit our company
ICS was able to provide a communications package that suited us now and has plenty of room for expansion. They did all this AND reduced our call costs for our office and mobiles. Their ongoing support and speedy response to requests is another reason we are staying with them.
Mathew Macer NLT Australia Pty Ltd
The service to date for us has been better than we have experienced in probably 15 years.
Gordon Downing Downing Taxation & Business Services
Thank you IC Solutions
Just a quick thank you to you, Brendan & your team for the seamless transition to the new phone system today. It was painless & very well handled and I wanted to pass on my thanks.
Tim Johnson Sunshine Beach SLSC
Prompt & Reliable
IC Solutions installed a Mitel phone system in our business around 12 months ago. It was the first such system they installed. The combination of IC Solutions and Mitel were selected after conducting an exhaustive analysis of all available combinations of supplier/installers and system options. We chose IC Solutions because of their confidence with the product they recommended for our needs, their undertaking and commitment to make it work for us and their training and ongoing support solution. We are happy to say they have met or exceeded our expectations on all counts. The system covers multiple remote locations, integrates with our computer systems and performs reliably. The ICS team members are competent, capable, responsive, obliging and communicative. We confidently recommend IC Solutions to organisations requiring reliable, state of the art telecommunications systems and a prompt and reliable support network. Thank you Bill and team.
Tony Brown Supertrac<< PrevNext >>
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